Shipping policy

shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

Shipping Rates & Delivery Estimates We offer the following shipping options:

Standard Shipping — estimated delivery in 5–10 business days
Express Shipping — estimated delivery in 2–5 business days

Shipping rates are calculated at checkout based on your location and order weight.

International Shipping We currently ship to the United States, Canada, Australia, Germany, France, Mexico, Brazil and the United Kingdom. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at jasoncosteas@gmail.com within 7 days of the expected delivery date and we will do our best to resolve the issue.